585.698.8330 jimg@fjm-inc.com
SMC Diode Solutions

SMC Diode Solutions

SMC_logo_REV B

FJM is pleased to announce its partnership with SMC Diode Solutions. SMC adds to FJM’s expanding Power Electronics Offering by featuring HI-REL Discrete, Analog and Wafer / Die Solutions to industry standard as well as custom solutions.

ERA Empire Golf Outing

ERA Empire Golf Outing

Jason from Qualtek & Jim from FJM get behind the ERA Sponsorship of the Empire Chapter Golf Outing

Jason from Qualtek & Jim from FJM get behind the ERA Sponsorship of the Empire Chapter Golf Outing

FJM donated and participated in Empire Chapter’s annual ERA Golf Outing held on Monday August 8, 2016. With over 70 golfers, the tournament was a great success and helped to raise awareness and money for cancer research, as well as awarding a scholarship to an industry professional family member heading to college.

ERA Newsletter “Someone You Should Know” Interview

ERA Newsletter “Someone You Should Know” Interview

Jim GleasonJim Gleason
Owner and Managing Partner
FJM

With so many ERA members, it’s not easy to get to know every rep and manufacturer in the business. “Someone You Should Know” is The Representor department that gives readers the chance to learn about fellow ERA members, including how their time is spent both in and out of the office.

Meet Jim Gleason, the owner and managing partner of FJM, headquartered in Victor, N.Y. Although he is a relative newcomer to the rep business, Jim now serves as president of Empire State ERA.

The Representor asked Jim a few questions about his time in the rep business and his experiences with ERA. Here’s what he had to say.

Tell us a little bit about yourself.

A lifelong resident of Upstate New York, I grew up in Binghamton and now live in the Finger Lakes with my wife Katie and our three young children, including five-year-old twins.
I am a graduate of Keuka College and spent my years prior to electronics manufacturing in organizational development roles.

What are some things you enjoy outside of the workplace?

I enjoy watching our children participate in new experiences and sharing time with friends and family. When not with them, I love to travel doing anything outdoors, including golf, fly fishing and anything on or near the water. I find time to participate in local music groups, particularly in the boutique breweries and unique spaces in the Finger Lakes.

How long have you been an ERA member and how long in the rep business?

The company I acquired in 2014 had been a long-time ERA supporter, and so I jumped right in on day one when joining the firm. I’ve been in electronics manufacturing for five years, all of which have been with ERA.

How did you become interested in being a rep in the electronics industry?

I saw a unique opportunity to participate in a company succession plan that happened to be a manufacturers’ rep company. I was attracted by the prospect of having ownership control and deploying my organizational development background into a well-established business model.

What have you found to be most rewarding about the rep business?

I’ve found the culture to be very professional and intelligent, with a lot of people willing to genuinely help you out. On the rep side of things, I have a lot of fun meeting and engaging with industry peers, creating solid friendships and being part of a great community. The electronics industry is challenging yet can be rewarding. There’s constant pressure that keeps you sharp and focused.

Briefly describe your rep firm.

We are currently an IP&E rep company covering Upstate New York. Our manufacturing clients represent a truly global marketplace and feature factories on four continents. Our OEM and end user clients are continually challenging us to bring value and helping us to look toward where the electronics industry will be in the future which is a lot of fun.

What recent innovations, best practices and/or changes has your firm made?

We are advocates of the franchise model and so spend a lot of time on systems and processes. We’ve built a board of advisors made up of our close service providers in the business intelligence, strategic marketing, transformative IT and digital spaces to help us understand the current marketplace and how and why our story matters. On the operations side, we use Evernote and DropBox to manage email processes more efficiently in the “do, delete, delegate” model. On the demand creation side, we leverage new product information from our manufacturing clients using MailChimp and WordPress. All of this helps to build and deliver our brand promise.

What have you learned and/or what contacts have you made through ERA that have had the greatest positive impacts on you and/or your business?

ERA has been fundamental as a resource for me as I had no idea what a rep was five years ago, much less electronics manufacturing. I was fortunate to attend COLT (ERA’s Chapter Officers Leadership Training program) where I was exposed to the vast network and resources ERA has available. From working with Expert Access to validate net effective tax rates and rep company valuations to gaining mentors in the industry, I wouldn’t be here today without ERA.

Are you active on social media? Do you follow ERA? Have ERA updates via social media been helpful to you?

I am active on several social media platforms and do follow ERA. ERA conversations on social media have demonstrated value in delivering content and, more critically, active discussions on topics relating to our industry from succession planning to supplier consolidation impacts. It’s topical and relevant to have the individual voices in our industry shared at a peer level. ERA facilitates this exposure in a conversational way, which is important in social media context.

What is one interesting fact that people may not know about you?

I play the five-string banjo and am an avid bluegrass and folk musician.

ERA Free Bi-Monthly Teleforums

ERA Free Bi-Monthly Teleforums

The next FREE ERA Teleforums in 2016 are: May 24 • July 28 • Sept. 26 • Dec. 1

Registration will open soon.

ERA FREE Teleforums

Tuesday, May 24, 2016
3 p.m. Eastern 2 p.m. Central 1 p.m. Mountain Noon Pacific
TOPIC: Planning the Most Effective Buddy Calls

Presenter: Nicki Weiss of Sa1eswise, Certified Professional Sales Management Coach and Sales Columnist in The Representor
Co-facilitators: Jim Gleason, Owner and Managing Partner at FJM; Zach DeVillers, Director of Sales for Brainard-Nielsen Marketing; (A Distributor Cofacilitator will be confirmed soon.)

Don’t miss this discussion on planning the most effective buddy calls. Whether the buddy call involves a rep with a principal or distributor, this discussion is sure to be action-packed with take-aways. This teleforum will focus on:

  • What are the differences between making a buddy call with a principal versus a distributor or when both are involved?
    • Identifying the key activities before, during and after the call, including:
    • planning for the call — scheduling the appointment, communicating the logistics and listing the objectives;
    • outlining the details of the target account, including past business, any service or quality issues and new business opportunities;
    • deciding who will take the lead in the call discussion, who will take notes and how action items will be handled.
  • Preparing for unexpected problems
  • When and how to follow up, follow up, follow up!

Registration takes only a minute, and you will receive an immediate confirmation with dial-in instruction. EVEN IF YOU CANNOT ATTEND, PLEASE REGISTER.

Registration will open soon.

You will receive the link to the audio recording of this teleforum so you can listen at any time.

CPMRs and CSPs: Teleforums are eligible for CEU credit to maintain your professional certification.

QUESTIONS? Contact Stephanie Tierney at stierney@era.org.

These bi-monthly, one-hour, interactive forums will cover a variety of rep business and sales-related topics designed specifically for rep firm, manufacturer and distributor participants. All teleforums are presented by Nicki Weiss of Sa1eswise, sales columnist in The Representor, and are co-facilitated by a veteran ERA member rep.

To “attend,” just register in advance, online. Then, on the scheduled date, just dial in (from anywhere!) at the appointed time, using the provided access number.

ERA MEMBERS: Make sure to browse the TELEFORUM LIBRARY!